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Biological Systems Engineering Engineering for Life

BSE Computer Support

These pages are for technology questions unique to WSU and our department. They are especially helpful for new faculty, staff, and students.

Trouble-shooting:

“My computer is OK but I cannot connect to the network.”

  • Is everyone around you having trouble as well? Then it is probably a campus-wide problem and it will resolve itself in an hour or so.
  • Is it just your computer? If yes, then completely shut down and restart your system. Often that will clear the problem.
  • If you are connected to the wireless network, then plug your computer into the wall or vice versa if you are connected to the wall.
  • If above fails then contact CAHNRS support.

Maintenance:

The following computer issues are handled by the CAHNRS Computer Support Group.

  • Network Connectivity including wireless
  • Electronic Mail setup and troubleshooting
  • Viruses
  • Computer Setup
  • Software
  • Performance issues
  • Specifying, ordering, configuring and installing new computers

Disclaimer: All comments regarding brand names, companies, etc. are personal observations and opinions.